Terms & Conditions

Hi! Thank you for visiting this page. It’s as important to be read as your order! So go ahead just read it and if you need further assistance don’t hesitate to contact us.

1. H & O Enterprises owns and operates this website (www.bazaaratdoor.com) and its related interactive sites and/or other online platforms like a blog, social media links of Bazaar At Door via Facebook, Instagram, and/or its mobile application(s). “We”, “us”, “our”, and “H & O Enterprises” refers to a proprietorship firm for the purpose of Sale of fruits & grocery (online) vide www.bazaaratdoor.com having its office at Godrej Waterside, 12th Floor, Tower II, DP-5, DP Block, Sector V, Bidhannagar, C/O Awfis, Kolkata, West Bengal 700091.

2. “We”, “us”, “our”, and “Bazaar At Door” refers to H & O Enterprises, its partners, employees, agents, or representatives. Upon you using/ accessing Bazaar At Door’s websites/Bazaar At Door’s other online platform/Bazaar At Door’s other links you give your consent to agree to Bazaar At Door’s Terms & Conditions. Bazaar At Door has the right to change/remove these terms and conditions as and when required without prior notice to you. You agree to these changes/modifications and you will abide by them.

3. Bazaar At Door’s third-party service providers/vendors have their own terms & conditions & by accessing or using it, you accept to abide by them as well. Such additional terms & conditions can be updated/changed/removed without prior notice by the third-party service providers/vendors.

4. Utmost utter care has been taken to guarantee that the information available on this Website is accurate and blunder-free. We express regret for any errors or omissions that may have appeared. However, we cannot claim any loss/damage arising out of the use of, or the failure to use of this website or Bazaar At Door’s interactive sites and/or other online platforms like the blog, social media links of Bazaar At Door via Facebook & Instagram and/or its mobile application(s). Bazaar At Door holds no responsibility towards your use of third-party application/software/products/service and is not liable towards any damage/loss direct or indirect arising out of its use.

5. At the time of placing your order, you must accept and agree to take particular care when providing us with your details and affirm that these details are true and complete at the time of ordering.  When you place an order via Bazaar At Door you affirm that it’s for your use only and not intended for a resale & that you are not an agent on behalf of a third party when receiving the Order/Services.

6. At the time of order, the prices displayed on the website will be applicable. In case the price listed is not current, we will charge you the same price displayed at that time on our website. Bazaar At Door is responsible to fulfil statutory requirements provided by the Government of India. In this manner, the Customer is liable to pay any Taxes applicable while placing an order by calling on the Customer Support Number and/or through Bazaar At Door’s website and/or mobile application(s).

7. The order shall be placed online and the payment shall be made “Pay on Delivery” or via an online payment basis.

8. You are liable to make full payment for all the goods dispatched and services provided via the order of Bazaar At Door’s website, interactive sites, and/or other online platforms like payment gateway, blog, social media links of Bazaar At Door via Facebook Instagram and/or its mobile application(s). Payment is to be done on time of delivering fruits.

9. Items present in deals cannot be customized or replaced with some other product/item/substitute.

10. Images used on this site are for representation only. The actual item served to the participant may look different as fresh items will be supplied.

11. Bazaar At Door reserves the right to alter, modify or change any terms and conditions herein or modify/change, discontinue, terminate, withdraw any offer at any time during the contest period at its sole discretion without prior notice or assigning any reason.

Shipping Policy

We deliver on 80 Pin Codes across Kolkata and expanding every day.

All orders placed before 5 pm and get an assured same-day delivery. But due to the prevailing situation of the pandemic, there might be a delay in delivery. 

Also, In case of any unexpected natural/manmade calamities, there might be a delay in delivery. 

Due to the current COVID situation, we are not entraining cash transactions and preferring no contact delivery.

In case of any clarification or doubt do reach us on +91 70037 66531 for more information.

Return/Exchange/Refund Policy

Due to the prevailing pandemic, NO returns will be accepted

However, products once sold and delivered to you, shall be eligible for return only if the product condition is found to be damaged, broken, faulty, or different from the ordered one. the same may be verified at the time of delivery and return to the delivery person and not afterward.

 Products, under the following instances, cannot be accepted by us as/under Return:

  • Taste, Shape, Colour of any fruits, vegetables, or perishable items
  • Product once used or consumed
  • Freebie availed during any offer

We do not make any cash refunds. Please note that from our end, the refunds are processed from our end instantly but as per the customer’s bank processing speed it may take 5-7 business days for crediting the amount.

Cancellation Policy

A customer can cancel his/her order by calling our customer service. In such a case we will refund any payments already made by you for the order.

However, certain clauses will be followed

If the cancellation is raised within 1 hour of placing it there will be no cancellation charges

If the cancellation is raised after 1 hour, 5% of the order amount would be deducted while refunding applicable on Prepaid orders

There will no cancellation charges on Pay on Delivery orders

If the order has been processed and is in delivery mode, we will no longer be entertaining any cancellation.

In case of any clarification or doubt do reach us on +91 70037 66531 for more information